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Privacy Policy

Updated June 25, 2025

1. Information We Collect

  • Personal Info: Name, email, phone, mailing address — when you book, order, or subscribe.

  • Usage Data: IP address, browser type, device info, pages visited, order timing.

  • Communications: Your messages via contact forms, email, or phone.

2. How We Use It

  • Process orders, handle appointments, send updates.

  • Improve services/website and support.

  • Send marketing/promotional messages if you’ve opted in.

  • Comply with legal obligations.

3. Cookies & Tracking

We use cookies, Google Analytics, and similar tools for site performance and user analysis. You can manage or disable cookies in your browser — though this may affect functionality.

4. How We Share Data

  • With service providers (payment processors, email platforms, analytics).

  • With legal authorities, if required.

  • We do not sell or rent your data.

5. Your Rights (GDPR, CCPA)

  • Access, correct, or delete your personal data.

  • Opt out of marketing communications anytime (unsubscribe links or email us).

  • No discrimination for exercising privacy rights.

6. Data Security

We protect your data with SSL, regular security updates, and staff training. However, no internet transmission is 100% secure — use caution sharing details.

7. Retention Policy

We keep your data while your account is active, for legal/business purposes, or as required by law (typically up to 3–7 years).

8. Children’s Privacy

Our services are for adults (18+). We don’t knowingly collect info from minors. Parents may request data removal.

9. Changes to Policy

We’ll revise this policy periodically — the “Last updated” date will reflect updates. Continued use implies consent to changes.

10. Contact Us

Questions or requests? Reach out:
Resonance Branding Company
1728 Spooner Ave, Suite C, Altoona, WI 54720
Email: sales@resbrandco.com
Phone: 715‑257‑6777

Texting Policy

Updated June 25, 2025

 

Purpose

To inform you about our SMS policy — for appointment reminders, order updates, promos, and events.

Consent

  • You’ll only receive texts if you opt in, e.g., by checking an SMS box on forms.

  • By opting in, you agree to receive automated messages at the number provided.

Frequency & Cost

  • Typically 4–8 messages/month: order status, appointment reminders, special offers.

  • Msg & data rates may apply (check with your carrier).

Opt-Out

  • Reply STOP to any text to immediately unsubscribe.

  • After STOP, you’ll get a confirmation then no further messages (unless re-opted).

  • Reply HELP for support information.

Privacy

  • We use your phone number only for SMS.

  • It's stored securely and not shared or sold.

  • Standard data security and retention policies (see Privacy Policy).

Alterations

We may update this policy; updates will be posted here. Continued texting implies acceptance.

Contact

Questions? Email us at sales@resbrandco.com or call 715‑257‑6777.

 

Msg & data rates may apply. You can unsubscribe anytime. Read our [Texting Policy].

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